I wrote this a few years back after a stressful project. The concept of people over process over tools has been my guiding light. It’s easy to get lost in the sea of personalities and impersonality of deep budgets in big corporate robot factories. But the principles here apply to creative endeavours too.
People. Process. Tools.
Always in that order.
And yet, we get this simple formula out of order.
Budgets balloon. Projects spiral out of control. Compliance isn’t met. Violations occur. People stare at each other. Unblinking. Hoping the other has an explanation for where it all went wrong.
Why does this happen? Is it a lack of knowledge? No. Too many smart people for that to be true. They come up with awesome solutions everyday. And refine those processes through automation and removing unnecessary steps.
But do these wonderful things work together to achieve collective, organizational success?
More often then not, no. We’ll get there but not without many inefficient cycles of madness. Burning out our smartest people along the way.
Everything good flows from people.
Do we have the right people in the right positions? No one is exempt from scrutiny. No one.
Are we willing to let go of our pride? Admit when we’re creating the bottlenecks. The cause of poor communication, unnecessary politics, and not setting the tone?
Are we content to manage? Do just enough to get by?
Instead, I’m asking you to do what we so desperately need you to do…